FAQ

General

  • Nordgröna is represented worldwide by skilled local partners. Find your local representative and showroom here for more information in your country.

  • All Nordgröna products are manufactured and shipped from our production facility in Arlöv, Sweden.

  • Our products are designed for indoor use. We do not recommend placing them outdoors, as exposure to weather elements could affect their quality and durability.

  • A five-year warranty from the date of the original invoice covers any defects in materials, manufacturing or construction. The warranty does not cover normal wear and tear. Any complaints relating to products supplied must be submitted to Nordgröna in writing together with documentation corroborating the nature of the fault.

  • Installation instructions vary by product. Find and download specific instructions here.

Sustainability

  • At Nordgröna, we strive to be transparent about our environmental impact. While we work hard to reduce our footprint, no product can be entirely "sustainable."

    Instead of using broad labels, we focus on specific actions — such as using recycled or regrowing materials and supporting sustainable practices to minimize our environmental impact. By being clear about our efforts, we aim to empower you to make informed and more sustainable choices. Read more about our sustainability efforts here.

  • Our production facility in Arlöv runs on 100% renewable energy. We further minimize the consumption of energy and fossil fuels by optimizing packaging design and palletization. Additionally we reuse materials in product packaging throughout the production chain.

  • A significant part of our products is made from reindeer moss, a naturally regrowing material. The reindeer moss is picked in a way that allows it to grow back quickly, making it a key component of our products. While we do use recycled materials, the renewable nature of reindeer moss is one way we maintain our commitment to sustainability.

  • Nordgröna products adhere to stringent standards for VOC emissions, ensuring compliance with strict indoor environment regulations.

  • While our products can be disassembled and materials are recyclable according to local guidelines, we recognize that recycling options may vary. We encourage extending the lifespan of our products through reuse or donating them.

  • Our suppliers adhere to rigorous certifications: our reindeer moss supplier is certified by ISO 9001 & 14001, and our cork supplier is certified by the Forest Stewardship Council (FSC®) and the Program for the Endorsement of Forest Certification. Raw materials used are FSC® or PEFC certified and come from responsibly managed forests. Our Clear-Cut-Free timber is certified by Plockhugget.

Nordgröna Reindeer Moss

  • No, after the preservation process, it is no longer alive. However, it retains its vital look and feel.

  • Nordgröna Reindeer Moss is preserved using sea salts and additives developed in our production facility in Arlöv. You can read more about the process here.

  • No, Nordgröna Reindeer Moss is maintenance-free. It naturally repels dust but can be gently cleaned with a feather brush or low-power vacuum if desired. Avoid water, as it can wash out the preservatives.

  • Nordgröna Reindeer Moss is hygroscopic; it adjusts to ambient humidity. When the air is dry, the moss temporarily dries out. As humidity increases, it regains its softness.

  • Yes, Nordgröna Reindeer Moss has a Class A fire rating, indicating the lowest fire spread rate and strictest rating for building materials.

  • Our reindeer moss is hand-harvested in Härjedalen, Sweden, and the Norwegian region of Rendalen. We work closely with landowners and adhere to strict regulations during harvesting. Read more about the process here.

  • Yes, reindeer moss (Cladonia stellaris) is a lichen that naturally grows in arctic and subarctic regions.

  • No, we employ a responsible harvesting approach where harvesters rotate and gather limited amounts from diverse locations. We harvest up to 20% of the mat's size every 5 to 6 years, allowing sufficient time for the lichen to naturally grow back. This method ensures that we do not endanger the lichen resource (Roturier et al., 2017).

  • No and yes. Reindeer do consume lichen, but harvesting is seasonal and typically occurs between April and October when the ground is free of snow. Therefore, we do not harvest lichen during a critical period when reindeer have the greatest need for it. Additionally, lichen is also picked and saved for reindeer so that they have enough food, especially during winter when the deep snow makes it harder for them to reach their food sources.

  • Yes, our reindeer moss has a naturally fluffy texture that enhances sound absorption efficiency.

  • No.

  • Nordgröna Reindeer Moss does not contain any common allergens and it repels dust.

  • The reindeer moss has a subtle, natural scent that diminishes over time.

  • We dye our reindeer moss with water-based pigments.

Nordgröna Cork

  • Nordgröna Cork products are made in Portugal, near where the cork bark is harvested.

  • Yes, Nordgröna Cork products improve room acoustics by effectively absorbing and diffusing sound.

  • Our cork products require no maintenance but can be wiped with a damp cloth if needed.

  • Yes, cork is naturally fire-resistant.

  • Yes, Nordgröna Cork is made from waste material from the wine cork industry. Wine corks are punched out of thick bark, and residual material becomes cork granules, which are mixed with a binder. Read more about the production process here.

Clear-Cut-Free Timber

  • Clear-Cut-Free forestry means not cutting down all the trees at once. Instead, only some trees are removed to keep the forest healthy and full of different trees and living species.

  • Clear-cut-free forestry, like selective logging, helps maintain healthy forests, supporting more species and reducing harm to the environment, like CO2 emissions and water runoff, compared to traditional methods.

  • Yes, Clear-Cut-Free forestry plays a role in improving reindeer habitats. By avoiding large-scale clear-cutting, this approach helps maintain a diverse forest structure, providing a variety of habitats for wildlife, including reindeer.

    Selective logging creates a light canopy, improving reindeer access to food and providing shelter from heat and insects during the warmer months.

    Additionally, Clear-Cut-Free practices foster better conditions for lichen growth, which is important for both reindeer feeding and Nordgröna’s lichen collection.

  • Clear-Cut-Free forestry can be economically viable, as studies show it often produces equal or higher wood harvests compared to traditional methods. It avoids extra costs like replanting and soil preparation. Selective logging every 10–20 years is cost-effective and produces higher-quality wood.